What is Digitalization? Digitalization is one of the most prominent phenomena of our century. Digitalization is a product of the rapid development of information technologies and is a reality that humanity cannot ignore today. The twenty-first century is defined as the "digital age". Digitalization is the increase in the use of digital technologies that have entered our lives as a result of rapidly advancing technological developments today and the spread of digital platforms in many areas such as business life, education, health, and communication. Digitalization is a technological revolution that affects every aspect of life. Digitalization aims to work more efficiently, quickly, and effectively by using digital technologies in business processes and services. In this process, businesses, institutions, and people perform activities such as storing, processing, analyzing, sharing, and communicating data on digital platforms. Digitalization provides different benefits to ma...